IPMSAHP Design And Implementation Of An Integrated Performance Management System Using The Analytical Hierarchy Process (AHP) At PT. Surya Mas Megah Steel
Abstract
In the rapidly evolving and competitive steel industry, organizations must adopt an integrated performance management system that effectively aligns human resources, operational processes, and strategic objectives. PT. Surya Mas Megah Steel Surabaya, as a steel manufacturing company with a complex production line, faces major obstacles in evaluating employee and operational performance objectively. The absence of a structured and measurable framework often leads to biased assessments and weak alignment with organizational goals. This study proposes the design of an integrated performance management system based on the Analytical Hierarchy Process (AHP), which serves as a multi-criteria decision-making tool to determine and prioritize key performance indicators (KPIs). Using expert judgment and pairwise comparison analysis, the research identifies productivity (0.3976) as the most significant criterion, followed by quality (0.2698), discipline (0.1836), and teamwork (0.1490). The low consistency ratio (CR = 0.01147) confirms the reliability of the model, providing a transparent and systematic tool for PT. Surya Mas Megah Steel to enhance performance evaluation, improve efficiency, and maintain competitiveness in the steel industry.
Copyright (c) 2025 Krisnadhi Hariyanto, Subaderi Subaderi, Ong Andre Wahyu Riyanto, M Hasan Abdullah
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