PENGARUH KOMITMEN ORGANISASI, TRANSFORMASI KEPEMIMPINAN DAN KOMPETENSI PEGAWAI TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA PADA PENDAMPING SOSIAL PKH DINAS SOSIAL KABUPATEN PASURUAN JAWA TIMUR

Abstract

This study aims to analyze the influence of organizational commitment, transformational leadership, and employee competence on employee performance through job satisfaction among social facilitators of the Family Hope Program (PKH) at the Department of Social Affairs in Pasuruan Regency, East Java. Using a quantitative research approach, data were collected through a survey of 100 respondents and analyzed using the Partial Least Squares (PLS) method through the SmartPLS application. The results indicate that Organizational Commitment (X1) does not significantly affect Job Satisfaction (Y1) but has a significant impact on Employee Performance (Y2). Transformational Leadership (X2) does not significantly influence Job Satisfaction (Y1) and Employee Performance (Y2). Meanwhile, Employee Competence (X3) significantly affects both Job Satisfaction (Y1) and Employee Performance (Y2). Job Satisfaction (Y1) significantly influences Employee Performance (Y2). Furthermore, Job Satisfaction (Y1) serves as a mediating variable that strengthens the significant relationship between Employee Competence (X3) and Employee Performance (Y2). However, it does not mediate the relationship between Organizational Commitment (X1) and Transformational Leadership (X2) with Employee Performance (Y2). These findings provide theoretical insights into human resource management and offer practical recommendations for improving employee performance in social assistance programs. Future research is encouraged to explore additional variables that may influence job satisfaction and performance in public sector organizations.