ANALISIS KUALITAS PELAYANAN INFORMASI PUBLIK PADA BADAN PENGAWAS PEMILIHAN UMUM KABUPATEN LANNY JAYA

Abstract

Public information disclosure is a crucial element for the realization of good governance in government administration. To achieve the principles and objectives of Public Information Disclosure, all officials must be able to effectively apply the principles of Good Governance in public information services. The purpose of this study is to describe the quality of public information services at the General Elections Supervisory Agency (Bawaslu) of Lanny Jaya Regency. This study employed a quantitative descriptive research method. The sampling technique used purposive and accidental sampling, with 150 respondents representing Bawaslu (Election Supervisory Agency), the General Elections Commission (KPU), political parties, and the public. Based on the results of the Public Information Service (New Public Service) study, across the seven sub-variables, serving the public is categorized as good, prioritizing public interests is categorized as good, respecting the public is categorized as very good, acting democratically is categorized as good, accountability is categorized as good, serving rather than controlling is categorized as good, and respecting people is categorized as good.