MAP (Jurnal Manajemen dan Administrasi Publik)

EFEKTIVITAS PORTAL SIMPROLAMAS DALAM ANGGARAN KEAGAMAAN PADA MODIN DI KOTA SURABAYA

Amadea Zalliety — 2025-03-26

The utilization of the simprolamas portal for reporting religious activities that have been carried out by modins is an important part of the verification process so that later honorariums can be disbursed to modins in the city of Surabaya. This portal is designed as a digital solution to improve the efficiency, transparency, and accountability of reporting modin activities, which were previously done manually. The research method used is a qualitative approach with data collection techniques through semi-structured interviews and non-participatory observations. The results showed that the Simprolamas portal has great potential to accelerate the process of reporting and disbursing modin honorarium, but its implementation faces several challenges. The age of users (40-70 years old), low digital literacy, limited supporting tools such as low specification cellphones, and internet network constraints are the main obstacles in using this portal. Analysis using the Technology Acceptance Model (TAM) reveals that the level of Perceived Usefulness (PU) and Perceived Ease of Use (PEU) of this portal still needs to be improved to achieve wider acceptance by users. The successful use of simprolamas is an important factor in the disbursement of honorarium which is in the religious budget.

ANALISIS PENGARUH KEPEMIMPINAN OTENTIK DAN SELF-EFFICACY TERHADAP KINERJA PRAJURIT DENGAN LOYALITAS SEBAGAI VARIABEL INTERVENING PADA SATKAT KOARMADA II SURABAYA

Arif Siswanto — 2025-03-27

This study aims to analyze the Influence of Authentic Leadership and Self-Efficacy on Soldier Performance with Loyalty as an Intervening Variable in the Surabaya Second Fleet Task Force. The population in this study is 178 officers serving in the Surabaya Koarmada II Task Force. This type of research is an explanatory with a quantitative approach. The sampling technique used in this study was determined as many as 25 times the indented variable. In this study, the number of indented variables is three variables, so the number of samples in this study is 75 respondents. The data analysis technique of this study uses SEM-PLS. The results of the study show that the authentic leadership have a significant effect on loyalty, authentic leadership is proven to have a positive effect on loyalty. The authentic leadership have a significant positive effect on soldier performance, self-efficacy have a significant positive effect on soldier performance, loyalty is proven to have an effect on the performance of soldiers. The indirect influence test shows that the authentic leadership is proven to have a significant positive effect on soldier performance through loyalty, self-efficacy have a significant positive effect on soldier performance through loyalty.

IMPLEMENTASI KEBIJAKAN PEMBERIAN TPP DI BADAN KEPEGAWAIAN DAN PENGEMBANGAN SUMBER DAYA MANUSIA KOTA PROBOLINGGO

Ekky Puspitasari — 2025-03-27

This study aims to determine and analyze the mechanism for providing Additional Employee Income at the Probolinggo City Human Resources Development and Personnel Agency. The research method used is descriptive qualitative with an inductive approach. The research was conducted at the Probolinggo City Human Resources Development and Personnel Agency. Based on the results of the research and data processing, it can be concluded that the mechanism and implementation of the Employee Income Policy are running optimally and are in accordance with the Probolinggo Mayor Regulation Number 6 of 2024 concerning the Second Amendment to the Probolinggo Mayor Regulation Number 27 of 2022 and the Probolinggo Mayor Regulation Number 15 of 2023 concerning the Provision of Additional Employee Income. This policy is able to improve the performance, discipline, competence and welfare of ASN. There are several supporting factors in the implementation of the TPP Granting policy at BKPSDM, namely Resources (budget), attitudes and bureaucratic structures. The inhibiting factors include in terms of resources (facilities) server capacity which sometimes takes a long time to respond when used at the same time and resources (Human Resources) there are several employees who are constrained in inputting performance activities on the application, less friendly with the application due to age factors that are almost retired.

ANALIS PENGARUH WAKTU TUNGGU PELAYANAN OBAT DAN PEMBERIAN INFORMASI OBAT TERHADAP LOYALITAS PASIEN DIMEDIASI KEPUASAN PASIEN KRONIS RAWAT JALAN DI RUMAH SAKIT TINGKAT III BRAWIJAYA

Eni Sulistyowati — 2025-03-27

Hospitals are responsible for providing optimal healthcare services to enhance service quality and meet patient needs. This study aims to analyze the influence of drug service waiting time and drug information provision on patient loyalty, with patient satisfaction as a mediating variable. The study was conducted on chronic outpatients at Rumah Sakit Tingkat III Brawijaya using a quantitative method with a Structural Equation Modeling-Partial Least Squares (SEM-PLS) approach. The research sample consisted of 138 patients selected using the quota sampling method. The results indicate that drug service waiting time and drug information provision have a positive and significant impact on patient satisfaction. Additionally, patient satisfaction significantly influences patient loyalty. Further analysis reveals that drug service waiting time and drug information provision also indirectly affect patient loyalty through patient satisfaction as a mediating variable. These findings highlight that improving efficiency in pharmaceutical services, including reducing waiting times and enhancing drug information quality, can strengthen patient loyalty to the hospital. Therefore, hospital management is advised to optimize drug distribution, enhance the competence of pharmaceutical staff, and improve communication systems with patients to foster better long-term relationships.

ANALISIS KONSEP PENTAHELIX DALAM PENGEMBANGAN EDU WISATA SEBAGAI UPAYA MENINGKATKAN KESEJAHTERAAN MASYARAKAT DESA HENDROSARI KECAMATAN MENGANTI KABUPATEN GRESIK

Maulana Nur Hasyim Asy’ari — 2025-03-27

This research explains the results of the analysis of the application of the pentahelix collaboration concept in an effort to develop educational tourism destinations in Hendrosari Village and the impact after the activities of Stakeholders in the development of the welfare conditions of the Hendrosari Village community. The approach used in this research uses descriptive qualitative method. The pentahelix actors involved in the collaborative development process have carried out their roles and functions optimally, but for actors private has not been involved in the collaboration process. In the aspect of development benchmarks, it is known that the focus of educational tourism development is concentrated on ecological-based empowerment and local community empowerment and economic development, so that for the dimensions of social and cultural development there has been no effort made by pentahelix stakeholders. The condition of the welfare of the people of Hendrosari Village after the development and construction of the Lontar Sewu Educational Tourism carried out by the pentahelix actor could not be categorized as ideally prosperous, this is because in the observations of the researchers found inequality in the provision of wages or salaries of employees which incidentally the Hendrosari village community are different and not proportionally and the lack of allocation of the original income of Hendrosari Village which is used for village community empowerment programs.

PENGARUH STRES DAN TIM KERJA TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA PEGAWAI PADA BALAI DIKLAT KEAGAMAAN SURABAYA

Novita Ernawati — 2025-03-28

This study aims to analyze the influence of work stress and work team on employee performance with job satisfaction as an intervening variable at the Surabaya Religious Education and Training Center. This study uses a quantitative approach with a survey method. The population of this study is all employees of the Surabaya Religious Education and Training Center which totals 72 people, with this study using a total sampling technique, so that all members of the population are made respondents. The results of the study show that work stress has a negative and significant influence on job satisfaction and employee performance. On the other hand, the work team has a significant positive influence on job satisfaction and on employee performance. In addition, work stress affects performance indirectly through job satisfaction, while work teams have a positive effect on performance through job satisfaction. This confirms that job satisfaction has an important role as a mediating variable that can strengthen the relationship between organizational factors and employee performance.

IMPLEMENTASI E-PURCHASING DALAM PENGADAAN BARANG/JASA PEMERINTAH DI OPD KECAMATAN PRIGEN

Sabrina Amanda Oktaviranti — 2025-03-28

Procurement of Government Goods/Services electronically or what is called e-purchasing in Kab. Pasuruan is regulated in SE Bupati Pasuruan No. 027/135/424.023/2023 concerning Implementation of Electronic Purchasing (E-Purchasing) in the Pasuruan Regency Government. The aim of this research is to analyze the implementation of this policy as well as the obstacles in the policy implementation process that occur in the Prigen District Regional Apparatus Organization. Using Merilee S. Grindle’s public policy implementation approach with two variables, namely Content of Policy and Context of Policy, along with derivative dimensions for each variable. This type of qualitative research and descriptive approach found data sources through primary and secondary data. This research also used purposive sampling techniques, as well as dara collection through interviews, observation and documentation. Through this research, it was found that the implementation of e-purchasing in the procurement of government goods/services in the Prigen District Regional Apparatus Organization, which refers to Merilee S. Grindle’s theory, was good and in accordance with what was desired or expectd. Obstacles in the process of implementing the e-purchasing policy were encountered during the research process as it was.

PENGARUH SELF-ESTEEM, BUDAYA ORGANISASI DIMEDIASI PERILAKU INOVATIF TERHADAP KINERJA PRAJURIT PADA BATALYON RANRATFIB 1 MENKAV 1 MARINIR JAKARTA

Sigit Wirawan — 2025-03-28

This study aims to analyze the influence of self-esteem, organizational culture mediated by innovative behavior on soldier performance in Ranratfib Battalion 1 Menkav 1 Marine Jakarta.. The population in this study is 463 officers serving in the Ranratfib 1 Menkav 1 Marine Battalion Jakarta. This type of research is an explanatory with a quantitative approach.The sampling technique used in this study is multivariate with correlation, so the number of sample members is taken 20 times the number of variables studied. There are 4 variables in this study, so the number of sample members is 20 X 4 variables so that the number of samples is 80 respondents. The data analysis technique of this study uses SEM-PLS. The results of the study show that self-esteem has an effect on innovative behavior. Organizational culture has been proven to have a insignificant effect on innovative behavior. Self-esteem has a positive effect on the performance of soldiers. Organizational culture has a significant positive effect on soldier performance. Innovative behavior has been proven to have an effect on the performance of soldiers. Self-esteem has a significant positive effect on soldier performance through innovative behavior. Organizational culture is proven to have no effect on soldier performance through innovative behavior.

PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN PENGELOLAAN SDM TERHADAP KINERJA PERSONEL YANG DIMEDIASI OLEH DISIPLIN KERJA PADA BIRO SDM POLDA NTB

Toni Prabowo — 2025-03-29

The purpose of the study was to analyze the Influence of Transformational Leadership and Human Resources Management on Personnel Performance Mediated by Work Discipline at the NTB Police Human Resources Bureau. The type of research is explanatory with a quantitative approach. The research sample was 53 respondents and analyzed with SEM-PLS. The results of the study show that personnel performance is included in the very good category, transformational leadership is included in the very good category, human resource management is included in the very good category, and work discipline is included in the very good category, transformational leadership has a direct and significant effect on work discipline. Human resource management has a direct and significant effect on work discipline. Transformational leadership has a direct and significant effect on personnel performance. Human resource management has a direct and significant effect on personnel performance. Work discipline has a direct and significant effect on personnel performance. Transformational leadership has an indirect and significant effect on personnel performance mediated by work discipline. Human resource management has an indirect and significant effect on personnel performance mediated by work discipline.

MANAJEMEN BERBASIS SEKOLAH (KONSEP MANAJEMEN PENINGKATAN MUTU PENDIDIKAN)

Yayah Huliatunisa — 2025-03-29

School Based Management (MBS) is an effort to open up opportunities and opportunities to improve and increase the quality of education, how education management can be reorganized to be more more effective and efficient based on the characteristics of each region. This research aims to study it authentically, emphasizing a holistic understanding of the management concept of improving the quality of education through MBS. Using a descriptive method, a literature review type of study. Data comes from nine scientific articles published in 2024, and nationally accredited. (content analysis) is used as a method of analyzing the data result obtained by researchers. Three steps are used in the data validity testing process, namely: trustworthiness, transferability, and research dependence on the data obtained. The result of the article review found that the MBS program has the potential to improve the quality of education, through activities: school principal training as a development effort, teacher participation, and community/school committee involvement in quality school programs, the preparation of: (RIPS) School Development Master Plan, (RAPBS) Plan School Revenue and Expenditure Budget, School self-evaluation and supervision of the school principal as an effort to optimize the strategic role and independence of the school.