PENGARUH SERVANT LEADERSHIP STYLE DAN KOMUNIKASI INTERPERSONAL TERHADAP KINERJA KARYAWAN CV. KARYA USAHA ANEKA TEKNIK SURABAYA
Abstract
This study aims to prove and analyze the influence of servant leadership style, interpersonal communication on the work performance of employees at CV. Karya Usaha Aneka Tehknik Surabaya, East Java, Indonesia. The population used as the object of research (sample) is all employees of CV. Karya Usaha Aneka Tehknik Surabaya. The technique of determining the sample using stratified random sampling method. The data to be tested uses multiple regression analysis and hypothesis testing. The results showed that the hypothesis testing that had been carried out found that servant leadership style and interpersonal communication simultaneously had a significant effect on the work motivation of employees of CV. Karya Usaha Aneka Tehknik Surabaya, servant leadership style has a positive effect on the performance of employees of CV. Karya Usaha Aneka Tehknik Surabaya, interpersonal communication has a positive effect on the performance of employees of CV. Karya Usaha Aneka Tehknik Surabaya. Thus, companies are advised to pay attention to the conditions of Servant Leadership Style and Interpersonal Communication so that employee performance is maintained.
References
Dewi, I.S., Kusniawati., A., & Setiawan, I. (2019). Pengaruh karakteristik pekerjaan dan komunikasi interpersonal terhadap komitmen organisasi (Suatu Studi pada Karyawan Toseerba Gunasalma Kawali). Business Management And Entrepreneruship Journal. 1(4)
Ferdinatus, Taruh. (2020). Motivasi Kerja. Cetakan Pe. Yogyakarta: CV Budi Utana.
Kimiawan, Tri Okta Sulfa. (2020). Soft Skill Komunikasi Resepsionis. Jurnal Oratio Directa Vol. 2 No. 2, Maret 2020
Mulyana, Deddy. (2015). Ilmu Komunikasi Suatu Pengantar. Edisisi kesembilanbelas. Bandung: PT Remaja Rosdakarya
Nitisemito, A. S. (2019). Manajemen Personalia (Manajemen Sumber Daya Manusia) Edisi Kelima, Cetakan Keempat belas. Jakarta; Ghalia Indonesia.
Nurhidayat, M. Anton. (2019). Pengaruh Kepemimpinan, Motivasidan Budaya Organisasi Terhadap Kinerja Karyawan PT Bentara Sinergies Multifinance (Bess Finance) (Studi Kasus Di Cabang Tangerang). Jurnal SeMaRaK : Jurnal Ilmiah Prodi Manajemen Universitas Pamulang
Pala'langan, A. Y. (2021). Pengaruh servant leadership, disiplin kerja, dan kepuasan kerja terhadap kinerja guru. Jurnal Akuntabilitas Manajemen Pendidikan, 9(2), 223-231.
Putra, Ari Andika, dan Yuki Fitria. (2019). Pengaruh Servant Leadership Style Dan Komunikasi Interpesonal Terhadap Motivasi Kerja Karyawan PT. Ampalu Indah Lestari Kota Padang. Jurnal Kajian Manajemen Dan Wirausaha 1(4):1–14.
Sahputra, A. (2022). Pengaruh Servant Leadership Style, Komunikasi Interpesonal Terhadap Kinerja Karyawan Pada PT. Socfindo Aek Pamienke Kabupaten Labuhanbatu Utara. Jurnal Manajemen Akuntansi (JUMSI), 2(3), 497-507.
Sitepu, Rismawati and Ilham. (2022). Do Servant Leadership Worksin Police Departement?. Journal of Islamic Economics Perspectives, Volume 4. Issue 2 (2022)